A return, zero friction.
White-label customer portal, customisable return rules, restocking within 24h. Your customers are reassured, your teams stop wasting time.
White-label portal
On your own domain name.
Customisable rules
Window, reasons, refund.
Restocking in 24h
Quality control included.
Dedicated analytics
Spot recurring reasons.
How we run your returns.
Three stations orchestrated by our team and our systems — every step passes through the checks specific to the service, with no wasted time.
Customer portal
Receiving & sorting
Restocking
Three numbers that change everything.
Restocking
Your items become sellable again within one working day of receipt.
White-label portal
On your own domain name, in your colours, with no visible Yaslan logo.
Hidden fees
A clear rate per return processed — you know what you pay before committing.
« Returns become an experience. Not a cost. »
Everything included.
White-label portal
On your own domain name. Your customers never see Yaslan — only your brand.
Customisable rules
Window (14, 30, 60 days…), permitted reasons, automatic refund or manual validation.
Sorting on receipt
Systematic photos. Classification: sellable, downgraded, documented damage. You decide the outcome.
Restocking <24h
Sellable items put back on the shelf within the day. Stock available for sale immediately.
Direct exchanges
The customer can request a direct exchange (size, colour) without going back through your site.
Returns analytics
Dashboard by product, by reason, by zone — to identify your weak points.
Frequently asked questions — returns.
Can the returns portal really carry my brand?
Yes, 100%. You provide your logo, your colours, your domain (returns.yourbrand.com). The notification emails are on your brand too.
How much does a return cost?
A single rate per return processed, all included: label, receiving, quality control, photos, restocking or documented destruction. No surprises.
What happens to returned damaged stock?
Three options in your hands: isolation for second-hand resale, downgrading with a markdown, or documented destruction. Photos and a sheet for each item.
Can I offer free returns to my customers?
Yes — you decide who pays for the return label: you, the customer, or conditionally (free above a basket threshold). Configurable at rule level.
Also:
What if your logistics disappeared
from your day-to-day?
30 minutes to understand your flow. A costed pricing proposal within 48h. Go-live in less than a week.